Legal

Cancellation & Refund Policy

Last updated: June 2026

This policy outlines the terms for cancellations and refunds for photography and digital marketing services provided by Manish Sthool, based in Pune, Maharashtra, India.

1. Photography Sessions

• Cancellation more than 48 hours before the shoot: Full refund of any advance payment made.
• Cancellation within 48 hours of the shoot: Advance payment is non-refundable to cover preparation and reserved time.
• Rescheduling: Allowed once with at least 24 hours notice at no extra charge, subject to availability.
• Cancellation by me (Manish): In case I need to cancel due to unforeseen circumstances, a full refund of the advance will be issued and rescheduling will be offered.

2. Digital Marketing Services

• Digital marketing retainers can be cancelled with 30 days written notice via email.
• Fees paid for the current active month are non-refundable once work has commenced.
• No cancellation fee is charged — simply serve the 30-day notice period.

3. Delivered Work

• Once final edited images or deliverables have been delivered, fees are non-refundable.
• If you are dissatisfied with the delivered work, please raise a concern within 7 days of delivery and I will work to resolve it through revisions.
• Refunds for delivered work are issued solely at my discretion in cases of significant failure to meet agreed deliverables.

4. Advance Payments

• Advance payments confirm your booking and are applied toward the total project fee.
• Advances are refundable only under the conditions outlined in Section 1 and 2 above.

5. Refund Processing

• Approved refunds are processed within 7–10 business days to the original payment method.
• Any payment gateway transaction fees are non-refundable.

6. How to Request a Cancellation or Refund

Send an email to manishsthool1997@gmail.com with:

• Your name and contact number
• Project or booking details
• Reason for cancellation or refund request

I will respond within 2 business days.