Legal
Cancellation & Refund Policy
Last updated: June 2026
This policy outlines the terms for cancellations and refunds for photography and digital marketing services provided by Manish Sthool, based in Pune, Maharashtra, India.
For any cancellation or refund request, contact:
Email: manishsthool1997@gmail.com
Instagram: @manish_sthool
1. Photography Sessions
- Cancellation more than 48 hours before the shoot: Full refund of any advance payment made.
- Cancellation within 48 hours of the shoot: Advance payment is non-refundable to cover preparation and reserved time.
- Rescheduling: Allowed once with at least 24 hours notice at no extra charge, subject to availability.
- Cancellation by me (Manish): In case I need to cancel due to unforeseen circumstances, a full refund of the advance will be issued and rescheduling will be offered.
2. Digital Marketing Services
- Digital marketing retainers can be cancelled with 30 days written notice via email.
- Fees paid for the current active month are non-refundable once work has commenced.
- No cancellation fee is charged — simply serve the 30-day notice period.
3. Delivered Work
- Once final edited images or deliverables have been delivered, fees are non-refundable.
- If you are dissatisfied with the delivered work, please raise a concern within 7 days of delivery and I will work to resolve it through revisions.
- Refunds for delivered work are issued solely at my discretion in cases of significant failure to meet agreed deliverables.
4. Advance Payments
- Advance payments confirm your booking and are applied toward the total project fee.
- Advances are refundable only under the conditions outlined in Section 1 and 2 above.
5. Refund Processing
- Approved refunds are processed within 7–10 business days to the original payment method.
- Any payment gateway transaction fees are non-refundable.
6. How to Request a Cancellation or Refund
Send an email to manishsthool1997@gmail.com with:
- Your name and contact number
- Project or booking details
- Reason for cancellation or refund request
I will respond within 2 business days.